In order to exploit the m-commerce market potential, handset manufacturers such as Nokia, Ericsson, Motorola, and Qualcomm are working with carriers such as AT&T Wireless and Sprint to develop WAP-enabled smart phones, the industry's answer to the Swiss Army Knife, and ways to reach them. Using Bluetooth technology, smart phones offer fax, e-mail, and phone capabilities all in one, paving the way for m-commerce to be accepted by an increasingly mobile workforce.
As connection for wireless devices becomes faster, more secure, and scalable, there is wide speculation that m-commerce will surpass wireline e-commerce as the method of choice for digital commerce transactions. The industries which may be affected by m-commerce includes:
- Financial services
This includes mobile banking as well as brokerage. - Telecommunications
Payment of bills and account details can be conducted via the same mobile device. - Information services
Financial news, sports figures and traffic updates can be viewed using mobile devices.
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